The Simple Version

We are a small, family-owned business that is interested in providing beautiful, personalized awards and engraving to our customers. We collect only enough information to effectively process the orders you place through our site. We do not sell your information to anyone, because we wouldn’t want someone doing that to us.

Websites and ecommerce systems like ours use digital cookies to facilitate the browsing and shopping experience. Our system collects as little information as is reasonable in order to make your experience pleasant and efficient.

The Detailed Version

Who we are

We are All Star Impressions, Inc., located in Roanoke, Virginia. Our website address is https://www.allstarimpressions.net

What personal data we collect and why we collect it

Contact Information

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

User accounts

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.